Friday, May 25, 2007

Goodbye "could not connect..."

The past months some of our visitors got a "Could not connect" error when trying to reach the Creativeskills.be website. We've been using server monitoring services to get an overview of the downtimes, but surprisingly there were no downtimes to report. After reviewing our DNS settings, database and PHP code we still didn't find anything. Today we finally found the bug in a little corner of the site. Mint, an analytics program we installed on our server, was blocking all Internet Explorer 6 users. We've disabled the statistics program at 10.30 this morning and users reported us everything was working fine again. Sorry for any inconvenience caused.